Call accounting with NTWcount

With NTWcount, there are virtually no limits when it comes to collecting call data and analysing it on the basis of time and costs. The system can gather and process data from up to 250,000 extensions without experiencing any noticeable loss of performance. Full multi-tenancy capability allows the simultaneous, independent use of one installation by multiple clients.

This flexibility is continued in the controlling functionality provided by NTWcount. Analyses can therefore be carried out at all levels of an organisation, from individual extensions to branch offices and global analyses.

Individual groupings can be created with just a few clicks. The tariff classification for connection data is carried out using impulse or table systems, depending on the provider.

Complete cost allocation

Numerous, highly customisable filter functions allow simple, usage-based allocation of cost carriers. The web-based report designer enables the output of graphically attractive reports in all common formats. Due to the flexible layout & design all reports and invoices can be adapted easily, which allows professional provider management. Automated time-based exports in specific formats are also available.

Hospitality options

For hotels and hospitals, the call invoice creation can easily be extended to include guests and patients using the integrated hospitality function for Cisco Call Manager. NTWcount provides the best possible support for tasks ranging from standard check-in/check-out functions to billing of rents or other fees.

Prerequisites:

  • Hardware
  • Software
  • ICT system

2 CPUs (Cores)
4GB RAM
Gigabit-/Fast-Ethernet network interface card
80GB hard disk for installation
Virtualization supported (VMware & HyperV)

Microsoft Windows 2012 R2 Server
NTWcount Base
Optional NTWstat

Cisco, Avaya, Alcatel and others