Phone Settings

Switch display language

The language service offers the possibility to change the display language on the Cisco phone. As soon as the NTWphone Phone Setting Service is set up and running the user may select their desired language individually and directly on the phone.

Call waiting

The “Call waiting“ functionality provides the ability to switch on / off the signalling of an incoming call. This may be done directly on the phone and individually by each user.

This functionality is also available for Cisco Jabber.

Call forwarding

Using this option, call forwardings may be set for different types of calls. This feature is also available directly on the phone and thereby allows individual configuration by the end user.

These forwardings are possible per Cisco phone:

  • By call status: busy, no answer, not registered, no coverage, CTI error
  • By caller type: internal or external
  • By ringing time

The types of forwardings that are visible in the list and may therefore be set by the user are configured in the central administration.

The forwarding’s target may either be a voice mail or an internal or external number. Active forwardings are shown accordingly in the list on the phone.

This functionality may also be used in Cisco Jabber.

Mask numbers

The functionality “Mask Number“ provides the user with the option to mask their number for outgoing calls or display it differently. For instance, only the head or main number may be shown for outgoing calls.

The set-up for the number masking is done centrally. The configuration is flexible and also allows for distinction between national and internal calls.

Turning the masking on or off is done directly on the phone.

Prerequisites:

  • Hardware
  • Software
  • ICT system
  • Phones

2 CPUs (Cores)
4GB RAM
Gigabit-/Fast-Ethernet network interface card
80GB hard disk for installation
Virtualization supported (VMware & HyperV)

Microsoft Windows 2012 R2 Server
NTWphone Server

Cisco Unified Communications Manager 9.x (and higher)

Cisco IP Phone series with display and Jabber