SAP interface to Cisco UCM (CallManager) NTW offers an interface to connect to SAP CRM and Cisco UCM (CallManager). CTI phone functionalities and reverse lookup with automatic opening of the customer’s mask may be used directly in SAP CRM. No installation is necessary on the end terminal as the connection is built on the server-side. […]

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UDS Directory Thanks to NTW Software, the Jabber search in directories can be defined flexibly. Using NTW’s UDS Directory the search in Jabber may be extended to external directories. Through profiles the access per user, site, client or group to internal or external directories can be configured flexibly. […]

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