NTW at the Cisco Live 2019 in Barcelona Visit NTW at the Cisco Live 2019 in Barcelona – the ideal platform to exchange about current technologies, news and future trends. Efficient Contact Center The latest developments always in view, NTW presents an efficient Contact Center. Quickly arranged and easy to understand, the NTWcall Contact Center […]

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Alternative to Cisco MediaSense: the new NTW recording Are you looking for a reliable recording solution after the withdrawal of Cisco MediaSense? The new NTW recording has been enhanced and offers a genuine alternative for your voice recording needs. Highlights Control directly in Cisco Finesse (with start/stop functionality) On-demand recording directly in Jabber Save in […]

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Now even simpler: Cisco provisioning with NTW Thanks to NTW Provisioning, the set-up of Cisco IP phones becomes even simpler and faster. Initial provisioning or follow-up modifications are made easy with new functionalities and flexible templates. Highlights Your choice: manual, semi-manual or automatic provisioning Direct import of user data with user level from database (e.g. […]

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NTW Self-Care Service for Cisco Jabber Most functionalities and phone services may only be centrally administrated and changed in Cisco UCM. Thanks to the NTW Self-Care Service for Cisco Jabber, many settings and functionalities can be managed by the end user themselves. This brings enhanced service and comfort to the terminal and simultaneously unburdens the […]

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SAP interface to Cisco UCM (CallManager) NTW offers an interface to connect to SAP CRM and Cisco UCM (CallManager). CTI phone functionalities and reverse lookup with automatic opening of the customer’s mask may be used directly in SAP CRM. No installation is necessary on the end terminal as the connection is built on the server-side. […]

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UDS Directory Thanks to NTW Software, the Jabber search in directories can be defined flexibly. Using NTW’s UDS Directory the search in Jabber may be extended to external directories. Through profiles the access per user, site, client or group to internal or external directories can be configured flexibly. […]

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