Group Services
Group display on phone
The NTWphone Group Service provides a group service interface on the phone. Up to 30 members may be displayed under a unique group name. Groups may be easily created, edited or deleted and members may be added or removed via the web administration.
The respective member status is visible at all times. The display is in real-time and even visible during an active call:
- Available
- Busy (internal or external call)
- Caller ringing (internal or external call)
- Caller ringing on busy
- Forwarding active
- Not available
- Pause
- Status CUCM (CallManager) IM & Presence
Group functionality made easy
Each incoming group call is signalled optically and acoustically. The calls may be picked up or forwarded easily with a single button.
All group functionalities can be used from the phone. A call to another member is initiated in an instant. At the same time, it’s possible to forward incoming calls to another group member.
Lost group calls are displayed in a list. A call may be initiated from this list with the single push of a button.
Hidden Members
The status of “Hidden Members” is not shown in the group display, though those members may use the group functionalities on their phones without restrictions.
Group Services with Jabber
The complete group functionality is also available within Cisco Jabber.
Prerequisites:
4 CPUs (Cores)
8 GB RAM
Gigabit-/Fast-Ethernet network interface card
120 GB hard disk for installation
Virtualization supported (VMware & HyperV)
Microsoft Windows 2019 or 2016
NTWphone Server
Cisco Unified Communications Manager 10.x (and higher)
- Cisco IP Phone-series with graphic display (supported by Cisco)
- Jabber
